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Connect & Manage Your SendGrid Email

Use your SendGrid email address to send emails from Postsale.

Written by Dan Coleman

Updated at January 6th, 2026

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In This Article

Before We Begin Connect Your SendGrid Account Manage Your Email Account Settings

Keep your customers in the loop with customized emails that build trust and loyalty. With Postsale, you can send emails using Postsale's built-in email functionality and templates. You can also connect your SendGrid account and/or email account via SMTP to use your own email addresses and personalized, branded templates.

In this article, we'll focus on how to add your SendGrid account to Postsale.

Before We Begin

  • Integrating SendGrid is a premium feature requiring a Thrive or Soar billing plan. Learn more about managing your Postsale account in our Frequently Asked Questions.
  • To add SendGrid you will need:
    • Access to your SendGrid account
    • The email address you wish to add
    • Your SendGrid API Key

Connect Your SendGrid Account

Procedure: Settings > Account Settings

  1. Go to Settings.


     
  2. Select Account Settings.

  1. Select Integrations from the left-side menu.

    The integrations link is being clicked in the account setting, left-side menu.
     
  2. Select SendGrid.

    The SendGrid icon is being clicked.
     
  3. Enter the following information. Then, click Save.
  • From Name
  • From Email Address
  • API Key

    The SendGrid setup screen is displayed with all fields filled in and the Save button being clicked.
     
  1. (Optional) Click the Send Test Email button to test your SendGrid setup.
    A test email will be sent to the SendGrid email address you entered in the From Email Address field in step 5.  

    The Send Test Email button is being clicked.

    You will be notified whether the email was sent successfully or failed to send.


     
  2. Click Close. 
    Your SendGrid email address has been added to Postsale and is indicated with a green arrow in the SendGrid tile.

Manage Your Email Account Settings

Need to update your SendGrid email account settings? Here's how:

Procedure: Settings > Account Settings

  1. Go to Settings.


     
  2. Select Account Settings.

  1. Select Integrations from the left-side menu.

    The integrations link is being clicked in the account setting, left-side menu.
     
  2. Select SendGrid.


     
  3. Update the From Name, Email Address, and/or API Key. Then, click Save.

    The SendGrid setup screen is displayed with all fields filled in and the Save button being clicked.
email sendgrid email account send email

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