We also have a Quick Tip video that guides you through the steps in this article.

You'll need to locate your BigCommerce store's API Path. Here's how:

1. Open a new web browser window and log into your BigCommerce store's administration.
2. Select Settings in the BigCommerce left-side navigation.
3. Scroll down to the API section and select Store-level API accounts.
   
   
    
4. Click the Create API account button.
   
   
    
5. Copy the API Path in BigCommerce and paste it into the API Path field in Postsale.
   
   

Next, you will create the API Token in BigCommerce.

If you haven't already done so, switch back to BigCommerce.

1. Scroll down on the Create Account screen and locate the Orders OAuth Scope. Change the permission from None to Modify.
   
   
    
2. Give the account a name, like Postsale.
   
   
    
3. Click the Save button.
   
   
   
   A new window will open, displaying additional information about your new application.
    
4. Copy the Access Token from BigCommerce and paste it into the API Token field in Postsale.
   
   
    
5. Click Done in BigCommerce.
   
   
    

That's all of the setup in BigCommerce. Next, you'll complete adding the store in Postsale.

Switch back to Postsale to finish adding your BigCommerce store.

1. Click the Next button on the BigCommerce Connection screen.
   
   
    
2. Select the number of days (1 - 7) of order history to import into Postsale from the Days Back drop-down menu. Then, click Next. 
   
   Uncheck the Download Historical Order Data checkbox if you do not wish to import any order history.
   
   
   

   Double Check Historical Order Data

   To prevent duplicate shipments, carefully review all order statuses shown in the Online Status column, as some orders may have already been shipped outside of Postsale.

    

3. Verify that you wish for Postsale to perform the following actions automatically. Then, click Next.
   
   
   • When an order is first imported
     • Set the order's status to [select the status from the drop-down menu]
       • Enable this option to specify what the local status of the order should be set to when order's are imported for the first time. With this option disabled, the order's local status will be blank when imported.
   • When a shipment is processed
     • Set the order's status to ‘Shipped’
     • Upload the shipment information to BigCommerce
     • Update the order's status in BigCommerce to [select the status from the drop-down menu]
       • Enable this option when you wish for Postsale to set the order status in BigCommerce to a specific status.
   • When a shipment is voided
     • Set the order's status to ‘Voided’

4. Enter a name for the store into the Store Name field.
   
   • The store name you enter will be considered the Order Source in Postsale
   • The store name will be displayed in the Source column on the Orders Grid
   • Use the store name as the Order Source when creating Advanced Searches for orders associated with this store
     
     

5. (Optional) Click the Logo tile. Then, select an image file (png or jpg) from your computer.
    
   • Postsale supports JPEG and PNG files with a recommended size of 3 MB or less.
   • Larger image files will be reduced to the maximum file size of 3 megabytes when uploaded.
   • The image will be uploaded and become the logo for this store. 
   • The logo will automatically display in Postsale templates that include a logo, such as the Invoice with Logo template. 
   • Learn about editing an image in Postsale 
     
     
      
6. (Optional) Click Add Store Address to add a unique Ship From address from this store.
   Learn how to configure your Default Shipment settings so that the Store Address is automatically selected as the Ship From address for your shipments.
   
   
   
   Once entered, the address is displayed.
   
   
    
7. Click Finish.
   
   Your store is added and is displayed in the list of stores.
   Historical orders will be automatically imported into Postsale based on the number of days you selected.