Origin Addresses
Add, edit, and manage multiple origin addresses
In This Article
Add multiple origin addresses to Postsale so that you can quickly assign the correct Ship From address to your shipments.
This can be useful when:
- You fulfill orders from different warehouses or store locations.
- You need individual sender or company names, addresses, phone numbers, etc., for individual brands to ensure your shipments reflect the correct branding and contact details.
In this article, we cover how to add origin addresses to Postsale, how to edit your origin addresses, and how to quickly assign origin addresses to shipments.
Default Shipping Settings
Need to configure your default shipment settings? Check out our Default Shipment Settings help article for detailed information.
Real-World Example
We ship orders from more than one location and under separate brands. We would like to manage all of our origin addresses in Postsale so that we can select the correct Ship From address from a list of addresses, rather than having to manually enter the address for each shipment. This ensures the correct company name and address appear on the label and that carrier rates are based on the actual origin of the shipment.
Manage Origin Addresses
Add an Origin Address
Procedure: Settings > Carrier Settings
- Go to Settings.
- Select Carrier Settings.
- Click Edit in the Default Shipment section.
- Expand the From Address drop-down menu and select Manage Origin Addresses.
- Click Add.
- Enter a Nickname for the address to help you identify it in the list of available origin addresses.
- Enter the address information into the appropriate fields. Then, click Add.
The new origin address is added to the list of available origin addresses.
- Repeat steps 3 - 5 to add as many origin addresses as you need.
Default Address
You might have noticed that a Default Address was already included in the list of origin addresses. This address was added during the initial setup of Postsale. The default address:
- Can be edited, but cannot be deleted.
- Is set as the default Ship From address for new shipments. Learn how to change the default origin address in the Assign Origin Addresses section below.
Edit an Origin Address
Procedure: Settings > Carrier Settings
- Go to Settings.
- Select Carrier Settings.
- Click Edit in the Default Shipment section.
- Expand the From Address drop-down menu and select Manage Origin Addresses.
- Select the origin address you wish to edit. Then, click Edit.
- Make the needed updates and click Save.
Edit an Origin Address from the Dock
Origin addresses can also be edited from the Origin drop-down menu in the From Address section of the Dock.
Delete an Origin Address
Procedure: Settings > Carrier Settings
- Go to Settings.
- Select Carrier Settings.
- Click Edit in the Default Shipment section.
- Expand the From Address drop-down menu and select Manage Origin Addresses.
- Select the origin address that you wish to delete. Then, click Delete.
- Click Delete to verify that you wish to permanently delete the origin address.
The origin address is deleted and removed from the list.
Good to Know
- If you delete an origin address, it will be removed from any unprocessed shipments using it. You'll need to select a new From Address before creating labels for those shipments.
- You cannot delete an origin address that has been assigned as the default From Address. You must select a different default From Address prior to deleting.
Assign Origin Addresses
As the Default From Address
Set the default Ship From address to tell Postsale which address to automatically assign to newly created shipments.
Procedure: Settings > Carrier Settings
- Go to Settings.
- Select Carrier Settings.
- Click Edit in the Default Shipment section.
- Select the default origin address from the From Address drop-down menu. Then, click Save.
About From Addresses
The From Address drop-down menu allows you select the origin address associated with your shipping carrier accounts, associated with your stores, or from a manually entered list of origin addresses.
The selected address is saved as the default From Address.
Good to Know
- The default From Address will be applied:
- To shipments that are created automatically when new orders are added in Postsale
- To new shipments added to existing orders in Postsale
- The default From Address will not be applied:
- To shipments that were created prior to configuring the default shipment settings
- To orders imported from a CSV file or webhook with mapped values for shipment settings. Values imported from a CSV file or webhook take priority over the default shipment settings.
To a Single Shipment
Select an origin address for a single shipment.
-
Open the Dock and select the shipment you wish to edit.
- Expand the From Address section. Then, select the correct address from the Origin drop-down menu.
The address fields are populated with the information from the selected origin address.
