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  • Your Postsale Account
  • Import & Add Orders
    Import Orders from a File Manual Orders Postsale Webhooks Sales Channel Integrations
  • Manage Your Orders
    Edit & Manage Your Orders Search For & Organize Your Orders Archive Your Orders
  • Connect & Manage Your Carriers
    FedEx UPS USPS General Carrier Information
  • Ship Your Orders
    Get Ready to Ship Ship Orders & Manage Shipments Ship Internationally Protect Your Shipments Schedule a Carrier Pickup FedEx Specific Shipping Options USPS Specific Shipping Options
  • Automate Your Shipping
    Connect & Manage Your Email Account
  • Invoices, Packing Slips, Emails and More
  • Your Business Analytics
  • Quick Tip Videos
    Import & Add Orders Manage Your Orders Add Your Shipping Carriers Get Ready to Ship Ship Your Orders Protect Your Shipments Personalize Postsale Your Postsale Account Business Analytics
+ More

Import & Add Orders

  • Add BigCommerce to Postsale
  • Add Miva to Postsale
  • Add a Square Store
  • Add a Manual Order
  • Import Orders From a File
  • Import Orders with Webhooks
  • Add a WooCommerce Store

Manage Your Orders

  • Search for Orders & Create Filters
  • Organize and Manage Your Filters
  • Take Action on Orders
  • Update Order Statuses
  • Add Notes to Orders
  • Archive & Recover Orders

Add Your Shipping Carriers

  • Add USPS to Postsale
  • Add UPS to Postsale
  • Add FedEx to Postsale

Get Ready to Ship

  • Set Default Shipment Settings
  • Select Your Label Template

Ship Your Orders

  • Introduction to the Dock
  • Ship An Order
  • Import Weights from a Scale
  • International Shipments
  • Update a Shipment's Delivery Address
  • Multiple Package Shipments
  • Void & Copy Shipments
  • Create a Return Label on Request
  • On Demand Return Labels
  • Automate Return Labels
  • Schedule Carrier Pickups
  • View Shipment Events
  • USPS: End of Day & SCAN Forms
  • FedEx End of Day & Manifests

Protect Your Shipments

  • Add Shipsurance Insurance
  • File a Shipsurance Claim
  • Add Carrier Coverage

Personalize Postsale

  • Personalize Your Orders Grid
  • Personalize the Dock

Your Postsale Account

  • Update Your General Settings
  • Change Your Postsale Password
  • Enable Two-Factor Authentication (2FA)

Business Analytics

  • The Postsale Dashboard

Popular Articles

  1. Return Labels
  2. Introduction to the Dock
  3. Introduction to Automation with Examples
  4. Address Suggestions & Validation Settings
  5. Ship Your Orders
  6. The Postsale Dashboard: From Insight to Action, All in One View
  7. Webhooks: Use Webhooks to Import & Update Orders
  8. Update Your Postsale Profile
  9. About Filters: Examples & Use Cases

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